.faq-categories{width:100%}.categories-card{background:white;padding:2rem;border-radius:1rem;box-shadow:0 4px 6px -1px rgba(0,0,0,.1);border:1px solid #e5e7eb}.categories-card h3{font-size:1.5rem;font-weight:700;color:#1f2937;margin-bottom:.5rem}.categories-card>p{color:#6b7280;margin-bottom:2rem}.categories-list{display:flex;flex-direction:column;gap:1rem;margin-bottom:2rem}.category-item{background:white;border:2px solid #e5e7eb;border-radius:1rem;padding:1.5rem;cursor:pointer;transition:all .3s ease;text-align:left;width:100%}.category-item:hover{border-color:#059669;transform:translateX(5px)}.category-item.active{background:#f0fdf4;border-color:#059669;box-shadow:0 4px 12px rgba(5,150,105,.1)}.category-header{display:flex;align-items:center;gap:1rem;margin-bottom:.75rem}.category-icon{font-size:2rem;width:50px;height:50px;display:flex;align-items:center;justify-content:center;background:#f8fafc;border-radius:.75rem;flex-shrink:0}.category-item.active .category-icon{background:white}.category-info h4{font-size:1.1rem;font-weight:600;color:#1f2937;margin-bottom:.25rem}.question-count{color:#059669;font-size:.875rem;font-weight:500;background:#f0fdf4;padding:.25rem .75rem;border-radius:1rem}.category-desc{color:#6b7280;font-size:.9rem;line-height:1.4;margin:0;text-align:left}.search-tip{background:#fef3c7;border:1px solid #fcd34d;border-radius:.75rem;padding:1.25rem;display:flex;align-items:flex-start;gap:1rem}.tip-icon{font-size:1.5rem;flex-shrink:0}.search-tip strong{display:block;color:#92400e;margin-bottom:.25rem;font-size:.9rem}.search-tip p{color:#92400e;margin:0;font-size:.8rem;opacity:.9}@media (max-width:968px){.categories-card{padding:1.5rem}.category-item{padding:1.25rem}.category-icon{width:40px;height:40px;font-size:1.5rem}}@media (max-width:480px){.category-header{flex-direction:column;gap:.75rem}.category-header,.category-info{text-align:center}}.faq-list{background:white;padding:2.5rem;border-radius:1rem;box-shadow:0 4px 6px -1px rgba(0,0,0,.1);border:1px solid #e5e7eb}.faq-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:2rem;flex-wrap:wrap;gap:1rem}.faq-header h2{font-size:2rem;font-weight:700;color:#1f2937;margin:0}.search-box{display:flex;background:white;border:2px solid #e5e7eb;border-radius:.75rem;overflow:hidden;min-width:300px}.search-input{flex:1 1;padding:.75rem 1rem;border:none;font-size:1rem;background:transparent}.search-input:focus{outline:none}.search-input::placeholder{color:#9ca3af}.search-btn{background:#059669;color:white;border:none;padding:.75rem 1rem;cursor:pointer;transition:background .3s ease}.search-btn:hover{background:#047857}.questions-list{display:flex;flex-direction:column;gap:1rem;margin-bottom:2rem}.faq-item{border:2px solid #e5e7eb;border-radius:1rem;overflow:hidden;transition:border-color .3s ease}.faq-item:hover{border-color:#059669}.faq-question{width:100%;background:white;border:none;padding:1.5rem;text-align:left;cursor:pointer;display:flex;justify-content:space-between;align-items:center;gap:1rem;transition:background .3s ease}.faq-question:hover{background:#f8fafc}.question-text{font-size:1.1rem;font-weight:600;color:#1f2937;line-height:1.4;flex:1 1}.toggle-icon{width:30px;height:30px;background:#059669;color:white;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:1.2rem;flex-shrink:0;transition:transform .3s ease}.toggle-icon.open{transform:rotate(180deg)}.faq-answer{padding:0 1.5rem 1.5rem;background:#f8fafc;border-top:1px solid #e5e7eb}.faq-answer p{color:#6b7280;line-height:1.6;margin-bottom:1rem}.faq-tags{display:flex;gap:.5rem;margin-bottom:1.5rem;flex-wrap:wrap}.tag{background:#ede9fe;color:#7c3aed;padding:.25rem .75rem;border-radius:1rem;font-size:.75rem;font-weight:500;text-transform:lowercase}.helpful-section{display:flex;align-items:center;gap:1rem;padding-top:1rem;border-top:1px solid #e5e7eb;font-size:.9rem;color:#6b7280;flex-wrap:wrap}.helpful-buttons{display:flex;gap:.5rem}.helpful-btn{background:white;border:1px solid #e5e7eb;padding:.5rem 1rem;border-radius:.375rem;cursor:pointer;transition:all .3s ease;font-size:.875rem}.helpful-btn:hover{border-color:#059669;color:#059669}.no-results{text-align:center;padding:3rem 2rem;color:#6b7280}.no-results-icon{font-size:4rem;margin-bottom:1rem;opacity:.5}.no-results h3{color:#374151;margin-bottom:.5rem}.still-help-section{margin-top:2rem}.help-card{background:linear-gradient(135deg,#059669,#047857);color:white;padding:2.5rem;border-radius:1rem;text-align:center}.help-icon{font-size:3rem;margin-bottom:1rem}.help-content h3{font-size:1.5rem;margin-bottom:.75rem}.help-content p{opacity:.9;margin-bottom:1.5rem;line-height:1.5}.help-actions{display:flex;gap:1rem;justify-content:center;flex-wrap:wrap}.contact-btn,.live-chat-btn{padding:.75rem 1.5rem;border:none;border-radius:.5rem;font-weight:600;cursor:pointer;transition:transform .3s ease}.contact-btn{background:white;color:#059669}.live-chat-btn{background:transparent;color:white;border:2px solid white}.contact-btn:hover,.live-chat-btn:hover{transform:translateY(-2px)}@media (max-width:768px){.faq-list{padding:2rem 1.5rem}.faq-header{flex-direction:column;align-items:stretch}.search-box{min-width:auto}.faq-question{padding:1.25rem}.help-card{padding:2rem 1.5rem}.help-actions{flex-direction:column}}@media (max-width:480px){.faq-list{padding:1.5rem 1rem}.faq-question{flex-direction:column;align-items:flex-start;gap:.75rem}.toggle-icon{align-self:flex-end}.helpful-section{flex-direction:column;align-items:flex-start}}